Shipping & Return Policy

Shipping Information


We process and ship all orders within 1–2 business days.


Our packages are compact and discreet — designed to fit directly into your mailbox, so you don’t need to be home to receive them.

  • Carrier: PostNL (with tracking)
  • Estimated delivery: 1–4 business days (within the Netherlands)
  • Estimated delivery: 5-7 business days (European Union)
  • NL shipping fee: €3,99
  • Free shipping on orders over €59,99 in The Netherlands
  • Free shipping on orders over €99,99 in European Union


Once your order is shipped, you will receive a tracking link by email.

Return Policy

Due to hygiene regulations, we do not accept returns or exchanges once a perfume has been opened or used.

However, if your order arrives:

  • Damaged
  • Incorrect
  • Incomplete

Please email us at orders@scntlab.nl within 48 hours of delivery, including a photo of the issue. We’ll ensure the matter is resolved quickly.